Privacy policy

1. Collection of Information

1. Personal Information: To ensure efficient transactions and service deliveries, we may collect personal details including but not limited to names, professional titles, and institutions or departments associated with our government clients. This information is essential for account setup, order processing, and ensuring seamless communications
2. Non-Personal Information:  automatically collect certain non-personal data such as IP addresses, browser types, and access times. This data is used to monitor and enhance user experience on our platforms, as well as for security purposes.

2. Use of Information

1. Order Fulfillment and Customer Service: Personal data is primarily used to manage and fulfill your orders, respond to inquiries, and offer customer support. It ensures transactions are executed smoothly and accurately.
2. Improvement of Services: We utilize aggregated non-personal information to identify trends, perform analytics, and enhance our product offerings and service quality. This helps in tailoring our business strategies to better meet client needs.

3. Disclosure of Information

1. Legal Compliance: Vitality Vortex Solutions may disclose personal information when required by law, court orders, or governmental regulations. Such disclosure will only occur in adherence to legal obligations and for the protection of legal rights.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, client information could be transferred as part of that business transaction. We will ensure the continued protection of privacy rights as outlined in this policy.

4. Security Measures

1. Protective Measures: We employ a combination of technical, administrative, and physical security measures to protect collected information against unauthorized access, disclosure, or use. These measures are regularly reviewed and updated to adapt to evolving security risks.

5. Data Retention

1. Retention Policies: Vitality Vortex Solutions retains personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon fulfilling these purposes, data will be deleted or anonymized to protect client identities.

6. Rights of Individuals

• Access and Control: Clients have the right to access, correct, or request deletion of their personal information. You can exercise these rights by reaching out to us through our preferred communication channels.

CONTACT US:

[email protected]